Last updated: 4 FEBRUARY 2025

Thank you for choosing Manar Exclusive! We value your trust and want to ensure a transparent and hassle-free shopping experience. This Shipping Policy outlines important information about the shipping process for your orders.

1. Shipping Destinations

We currently offer shipping within the Malaysia and select international destinations. If you have any questions about shipping to a specific location, please contact our customer support team for assistance.

2. Processing Time

• Orders are typically processed within 1 - 3 business days after payment confirmation.
• Orders placed on weekends or holidays will be processed on the next business day.

3. Shipping Methods

We offer several shipping methods to meet your needs, including:

• Standard Shipping: Estimated delivery time of 3 - 5 days.
• International Shipping: Shipping times may vary depending on the destination country. Please refer to our International Shipping section for more details.

4. Shipping Fees

Shipping fees are calculated based on the chosen shipping method, the destination, and the total order value. You can view the shipping cost during the checkout process before finalizing your order.

5. Tracking Information

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status and progress of your shipment.

6. Delivery Delays

While we make every effort to ensure timely delivery, please note that delivery times may be affected by factors beyond our control, such as weather conditions, customs clearance, or carrier delays. We appreciate your understanding in such situations.

7. International Shipping

For international orders, please be aware that customs and import duties may apply, and these charges are the responsibility of the recipient. Manar Exclusive is not responsible for any customs-related fees or delays.

8. Returns and Refunds

Please refer to our Return Policy for information on returns and refunds related to shipping.

9. Contact Us

If you have any questions or concerns about our shipping policy, please feel free to contact our customer support team at +601154054859.

Manar Exclusive reserves the right to update or modify this Shipping Policy at any time. Please review this policy periodically for any changes.

By placing an order with us, you agree to abide by the terms and conditions outlined in this Shipping Policy.

Thank you for choosing Manar Exclusive for your shopping needs!